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History-making England captain is often seen barking orders but has a more introverted persona off the pitch
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What a stupid headline and analysis of leadership. Who thinks that consistency and stoicism are not leadership traits?
'She is the most natural of unnatural leaders, seen barking orders in
huddles and firing the team up in stark contrast with her more
introverted persona off the pitch. That is a learned trait...She plays
and leads with an emotional intelligence, often seen
deep in conversation with Sarina Wiegman whenever there is a pause in
play, the mind constantly analysing, learning, recalculating...'
Wait, what? The mind constantly analysing, learning and recalculating
is, er, emotional intelligence? I think that consistency (of approach),
stoicism and constant analysis are very natural traits for good
leadership. I also consider them strengths of mine.
What this author has implied is that the traits we usually select for
leadership are indeed natural traits for good leadership: a dominating,
expressive, loud presence; emotionality that mimics charisma; forceful,
quick and individually-made decisions; and
a confidence that drives all before it.
This is the sort of person who rises to leadership in a vacuum. Someone
whose forceful personality drowns out caution and leaps into action
before anyone else has considered what is best. And because we're
accustomed to such leaders in playground games, we
come to expect such leadership in more serious situations, until
finally we believe that this is good leadership and we only pick such
people to be leaders. And they, in turn, believe in themselves, and
select others like them to succeed.
Such people, however, need to be controlled. They are disrupting forces
who mess up team co-ordination and silence productivity. The point of
systems, and formal selection processes, is not to imitate what would
happen in anarchy, but to reach a better solution.
We should select leaders, not noisy self-confident shysters.
We have seen 'emotional intelligence' become a bit of a fashionable
term, associated with femininity, while plain old intelligence is
boringly masculine. This is presumably why the author tried to claim
that Ms Williamson was demonstrating emotional intelligence
as a leader. But in truth, we have suffered far too much from leaders
relying on emotional intelligence. It is emotional intelligence to
charm, smarm and browbeat people into agreement; this requires the
ability to understand the audience's feelings and apply
such tactics. It is emotional intelligence that underpins charisma, and
we often say that emotional stability and confidence come from
emotional intelligence; whereas self-doubt and hesitation require
further self-reflection.
It is real intelligence that we lack in our leadership. A mind capable
of constant analysis, with the sense to recognise that others can have
good ideas and the ability to recognise those ideas. Intelligence means
knowing that complex problems are complex and
that the greatest risk comes from underestimating them by diving in
without care or due diligence. Intelligence is holding back from
hazarding an opinion until you have as much information as possible.
People seem to have conflated arrogance with intelligence. It's not
clever to blast your own ideas out first, trusting that they're usually
good. 'Usually' is not 'always' and 'good' is not 'perfect'. What we
think of as leadership is a sign of confidence and,
perhaps, above-average but not amazing ability; the ability to have
pretty good ideas and the willingness to promote them without ever
supposing that there could be a better one. We don't need 'emotional
intelligence' as a counter to this; we need more plain-old-boring
intelligence.
There is an old truism that when you ask a researcher in a field how
much he knows about it, he will say "almost nothing", whereas an
undergraduate or casual reader might claim to have very good knowledge
of it.
We are too accustomed to assuming that the bright undergraduates who are
over-promoted to positions of leadership in politics and business are
humanity's best paragons of intelligence, when in truth our selection is
deeply flawed. It's not intelligence that
sees a bright undergraduate slave away for 16-hour days at a job which
will promote only 10% to great wealth. If I offered you an employment
contract of working 8 hours a day for me for 3 years, after which I
might or might not choose to pay you a salary for
your time, you'd turn me down. Yet this is effectively the offer from
the highly-respected consultancies, law firms and banks: give us your
free time and we might promote you later.
Anyone taking such an offer is either dangerously risk-seeking, deluded
or has inside information and connections. Promotion is dependent on sucking up and
networking, so perhaps these bright young things fancy their chances.
But most likely they believe that hard work will
achieve their goals, as it has throughout their schooling. Because
these are not the brightest people who found schoolwork easy: these are
the hard workers who did well because of their work ethic. That's not a
bad thing, but it is a different thing. These
are not paragons of brilliance. They are laudably hard-workers:
important workers in a modern economy, no more and no less.
The author also unwittingly points out another aspect of leadership that
we often overlook: Ms Williamson shows a 'learned trait'. We often
think of leaders as born, not made. We trust that charisma, confidence
and the ability to fast-talk others is innate
and celebrate those who have managed to acquire and use these traits,
but we work hard to try to teach people to understand and calculate.
Various organisations I have been in seem to have assumed that leaders
will find a way to understand a subject, or use
underlings to do so, and that they, and others, should be promoted
based on social performance.
I hazard the unpopular thesis that someone responsible for anything
should understand what it is they are responsible for. People who are
good at networking, brown-nosing bosses and dumping colleagues in
trouble are showing precisely the behaviours that we
do not want in senior positions.
There should be nothing 'unnatural' about an adult displaying learned
behaviour. We are humans: we are different from other animals because of
our enormous, adaptable brainpower. It's natural to use it; if
anything, it is inhuman to fail to learn and adapt.
When I was applying for graduate entry jobs, or thereabouts, I
underwent a large number of quizzes about my behaviours. Mostly my real
answers were not one of the multiple choice options: I wanted to say "it
depends on what my boss expects, on organisational
culture, on explicit instructions" but instead I had to pick one from
four inadequate multiple choice options, and it seems I always got it
wrong. They were looking, perhaps, for traditional leaders -
have-a-go-failures who'd try to take on everything whether
they had the information and ability to do it well or not, when my
tendency, absent instruction or encouragement, would be to do what I am
capable of and defer to others of supposedly greater ability on other
things.
But one instruction (e.g. "don't pester me unless it is [this
urgent]" would be sufficient to change me into a different worker.
Because I can learn and adapt. Yes, it rankles years later. I'd rather have had a choice of well-regarded fast-track careers to greatness than spend years in career doldrums.
There is no harm in learning to behave in a better way. We start as
mewling babes, puking in our mother's arms, and only gradually learn to
be more thoughtful in our interactions with others. Deliberate behaviour
is no less meaningful or leader-like for being
deliberate. In fact, I would argue that it is more valuable,
demonstrating that real thought and intent has gone into it, rather than
it coming from an uncomprehending animal who is merely fortunate that
his instincts have worked well for it so far, which
is how I would describe some of our most famous 'leaders'.
In fact, Ms Williamson is clearly a natural leader. Our perception of
leadership is so flawed that a writer can write the opposite and have it
published, which is a far more interesting story.
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